Shipping policy

Junubmart Shipping and Delivery Policy (South Sudan)

Shipping:

- Junubmart ships products within South Sudan.
- Shipping costs and estimated delivery times vary depending on location.

Delivery:

- Delivery times:
    - Within Juba: 1-3 business days.
    - Other major towns: 3-5 business days.
    - Rural areas: 5-7 business days.
- Junubmart partners with local courier services for timely delivery.

Delivery Areas:

- Junubmart delivers to major towns and cities in South Sudan, including Juba, Malakal, Wau, and others.
- Delivery may not be available to all areas; please check with our customer support team.

Tracking:

- Track your order status online or through our mobile app.
- Receive updates on shipping and delivery via phone or SMS.

Delivery Attempts:

- Our delivery team will attempt delivery within the specified timeframe.
- If delivery fails, we'll contact you to reschedule.

Proof of Delivery:

- Signature upon delivery may be required.
- Junubmart is not responsible for lost or damaged goods after delivery.

Damages or Issues:

- Inspect your order upon delivery.
- Report any damages or issues to our customer support team within 24 hours.

Contact Us:

- For shipping and delivery inquiries, contact junubmart@gmail.com or 0922005765.

By shopping with Junubmart, you agree to our shipping and delivery policy. We're committed to delivering your orders efficiently and effectively within South Sudan.